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FAQ

Questions people ask before they book

Straight answers on prices, scheduling, trust and what happens during a cleaning. Don't see yours? Call (888) 755-6243 or send us a message.

Pricing & payment

How much does house cleaning cost?

Our starting rates are based on a 2,500 sq ft home with 4 bedrooms and 2.5 bathrooms: $140 per visit for weekly cleaning, $155 for every two weeks, $189 for monthly, $300 for a deep or one-time clean, $300 to $360 for move-in/move-out cleaning and $95 for apartments. Your exact price depends on size, bathrooms, pets and condition.

How do I get a quote?

Call us or fill out the quote form. Estimates are free and done over the phone, so there's no in-home sales visit to schedule.

Why does recurring cleaning cost less per visit?

When we come more often, there's less buildup to work through, so each visit takes less time. Weekly clients get the lowest per-visit rate.

How do I pay?

We accept cash, check, credit cards and app payments such as Zelle and Cash App.

What do add-ons cost?

Inside the refrigerator or oven is $45 each, interior window panes start at $5 per pane, window tracks start at $7, changing sheets is $10 for the first bed and $7 to $8 for each additional bed, and laundry and dishes run $25 to $50.

Scheduling & cancellations

How does scheduling work?

You pick a day and time, and we set you up on a recurring rotation on that day and time. Weekly, every two weeks or monthly.

Will I have the same cleaner every time?

Yes. Recurring clients get one assigned cleaner, and our cleaners have been with us more than five years on average.

What is your cancellation policy?

Cancel or reschedule with at least 24 hours' notice and there's no charge. With less than 24 hours' notice, if your cleaner arrives and is sent away without cleaning, we may bill a $50 trip charge.

What are your office hours?

Monday through Friday 8:30am to 5pm and Saturday 11am to 3pm. We're closed Sunday.

Trust & safety

Are your cleaners background checked?

Yes. We run a criminal background check on every employee before they work in a client's home or business.

Are you insured and bonded?

Yes. We carry $2,000,000 in liability insurance and a $10,000 bond.

What if I'm not happy with a cleaning?

Let us know within 24 hours and we'll come back to fix the problem. That's our satisfaction guarantee.

During the cleaning

Do you bring your own supplies?

Yes, our cleaners bring their cleaning products. Natural, eco-friendly products are available on request.

Why do you recommend using my vacuum?

A vacuum that's been used in hundreds of homes, many with dogs and cats, spreads that dander and dust into the next house, no matter how good its filter is. If your vacuum works reasonably well, we recommend using it. We can bring one if you prefer.

Do you clean homes with pets?

Absolutely. Pet hair is part of the job. For the safety of our team, we don't clean up pet waste, blood or other contaminants that could be a health hazard.

Do you clean windows?

We clean interior window panes as an add-on, starting at $5 per pane, and window tracks from $7. Front door glass and sliding doors are included in regular cleanings, with the outside of sliding doors done weather permitting.

Can you do laundry or change the sheets?

Yes, as add-ons. Changing sheets is $10 for the first bed, and laundry and dishes run $25 to $50.

Service area & commercial

What areas do you serve?

Carmel, Fishers and Noblesville, Indiana, including ZIP codes 46032, 46033, 46280, 46290, 46037, 46038, 46060 and 46062.

Do you clean offices and businesses?

Yes. We provide janitorial, office and retail store cleaning, including non-clinical cleaning for medical, dental and optical offices. We're the best fit for spaces under 10,000 square feet, and we'll look at larger ones too.

Ready for a home you don't have to think about?

Free estimates by phone. No in-home sales visit, no pressure.

CallGet a free quote